Terms & Conditions

1.

Definitions

In these Terms and Conditions, the following terms carry the meanings set out below:

• "Firm", "We", "Us", "Our" refers to Parcel & Writ, a legal services firm operating at 62 Jalan Tun HS Lee, 50000 Kuala Lumpur, Malaysia.
• "Client", "You", "Your" refers to any individual or entity that accesses this website or engages the Firm's services.
• "Services" refers to the legal advisory services offered by the Firm, including but not limited to insolvency and restructuring advisory, environmental and sustainability compliance, and general legal retainer arrangements.
• "Website" refers to the Firm's website accessible at https://parcelandw.pro.
• "Engagement Letter" refers to a written agreement between the Firm and Client defining the scope, fees, and terms of a specific matter.
• "Content" refers to all text, documents, materials, and information published on this Website.

2.

Acceptance of Terms

By using this Website or submitting an enquiry, you acknowledge that:

• You are at least 18 years of age and have the legal capacity to enter into binding agreements.
• You have read, understood, and agree to be bound by these Terms.
• If acting on behalf of a company or organisation, you have the authority to bind that entity to these Terms.

3.

Description of Services

Parcel & Writ provides legal advisory services in the following areas:

• Insolvency and Restructuring Advisory — Guidance for individuals and businesses navigating financial difficulty, including restructuring options and bankruptcy-related proceedings.
• Environmental and Sustainability Compliance — Advisory on Malaysian environmental legislation, permit obligations, and ESG-related legal requirements.
• General Legal Retainer — A structured monthly advisory arrangement covering routine legal queries, contract guidance, employment matters, and regulatory questions.

The specific scope of any engagement is defined in a separate Engagement Letter. Information on this Website is general in nature and does not constitute legal advice or create a solicitor-client relationship.

4.

Engagement and Client Responsibilities

Where a formal engagement is entered into, the following conditions apply:

• The Client agrees to provide accurate, complete, and timely information relevant to the matter.
• The Client acknowledges that delays in providing instructions or documentation may affect service timelines.
• The Client agrees to cooperate with the Firm's identity verification and client due diligence processes as required by law.
• Under retainer arrangements, unused advisory hours within a monthly period do not carry forward to subsequent months unless separately agreed in writing.
• Matters requiring court appearances, formal document drafting beyond the agreed scope, or litigation will be quoted and scoped separately.

5.

Fees and Payment

All fees are denominated in Malaysian Ringgit (MYR) unless otherwise agreed in writing.

• Fees for each service are as set out on our website or as detailed in the Engagement Letter.
• Payment terms are stated in the Engagement Letter and are typically due within 14 days of invoice date.
• The Firm reserves the right to suspend services where invoices remain outstanding beyond agreed payment terms.
• Fees paid are non-refundable except where the Firm is unable to deliver the agreed service due to circumstances within its control.
• All applicable taxes (including SST where applicable) are the responsibility of the Client unless otherwise stated.

6.

Intellectual Property

All content on this Website — including text, design elements, layout, and the Parcel & Writ name and mark — is owned by or licensed to the Firm and is protected under applicable Malaysian intellectual property law.

• You may view and print materials from this Website for personal, non-commercial reference only.
• You may not reproduce, redistribute, or use Website content for commercial purposes without prior written consent.
• Legal documents and advice prepared for Clients remain the intellectual work product of the Firm; Clients receive a licence to use such materials for the intended purpose only.

7.

Confidentiality

The Firm treats all client information as confidential and subject to professional legal privilege where applicable. We will not disclose client information to third parties without the Client's consent, except where required by law, court order, or regulatory obligation. Clients are also asked to treat any written advice, strategies, or documents provided by the Firm as confidential and not to share them beyond the intended purpose without discussion.

8.

Disclaimers

• Content on this Website is provided for general informational purposes only and does not constitute legal advice.
• The Firm makes no representations as to the accuracy, completeness, or currency of the information on this Website.
• Legal outcomes depend on the specific facts of each matter and cannot be predicted in advance. The Firm does not make representations regarding the likely outcome of any legal proceeding or negotiation.
• The Website is provided on an "as available" basis. We do not warrant that the site will be free from interruptions or errors.

9.

Limitation of Liability

To the extent permitted by applicable law:

• The Firm's liability in connection with services rendered shall not exceed the fees paid by the Client for the specific matter giving rise to the claim.
• The Firm shall not be liable for indirect, consequential, or incidental losses arising from reliance on Website content or the outcome of a legal matter.
• Nothing in these Terms limits liability for fraud, wilful misconduct, or professional negligence causing direct loss.

10.

Termination

Either party may end an engagement by providing written notice as specified in the Engagement Letter. Upon termination:

• The Client remains responsible for fees relating to work completed or costs incurred up to the termination date.
• The Firm will provide reasonable assistance in transitioning the matter to another adviser where appropriate.
• The Firm may cease work immediately if the Client has acted in breach of these Terms or has placed the Firm in a position of professional conflict.

11.

Dispute Resolution and Governing Law

These Terms are governed by the laws of Malaysia. In the event of a dispute:

• The parties agree to first attempt resolution through direct discussion in good faith.
• If unresolved within 30 days, either party may refer the matter to mediation before the Malaysian Mediation Centre (MMC).
• If mediation does not resolve the matter, disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia, with venue in Kuala Lumpur.

12.

General Provisions

• Entire Agreement: These Terms, together with any Engagement Letter, constitute the full agreement between the parties for the relevant matter.
• Severability: If any provision of these Terms is found unenforceable, the remainder continues in full force.
• Waiver: Failure to enforce any right under these Terms does not constitute a waiver of that right.
• Assignment: The Client may not assign rights or obligations under an engagement without the Firm's prior written consent.
• Notices: Formal notices should be sent in writing to the contact details below or via the email address on the Engagement Letter.

13.

Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated effective date. Where changes are material, we will endeavour to provide reasonable notice. Continued use of our website or services following any update constitutes acceptance of the revised Terms.

14.

Contact

For questions about these Terms or to raise a concern, please contact us: